This Privacy Policy explains how we collect, use, store, and share your personal information when you use our services, including registering for CPR classes and receiving alerts via text messages. By interacting with our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us during the registration process or through your interaction with our services, including:
- Personal Information: When you register for a CPR class, we collect your full name, phone number, home or business address, email address, and other necessary contact information.
- Class Registration Information: This includes details about your selected CPR training courses, such as class type, location, date, and time.
- Other Information: Any other information you voluntarily provide during the registration process or through customer support communications.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Class Registration and Administration: To process your registration for CPR courses, send you course materials, and facilitate class attendance.
- Text Alerts and Reminders: To send you important notifications, reminders, updates, and changes related to your CPR class. These may include scheduling changes, location updates, or preparation instructions.
- Customer Support: To assist you with inquiries, resolve issues, and ensure a smooth experience throughout your registration and training process.
- Marketing and Communications: If you opt-in, we may send you information about upcoming courses, promotions, or other offerings related to CPR training. You may opt out at any time.
- Service Improvements: To enhance our services, improve user experience, and gather feedback about our training courses.
3. How We Protect Your Information
We implement a range of security measures to safeguard your personal information. These measures include data encryption, secure storage, access controls, and regular security audits to protect your information from unauthorized access, alteration, or disclosure. However, no system can be fully secure, and while we take reasonable precautions, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us with registration processing, class management, SMS notifications, payment processing, and other essential services.
- Legal Compliance: If required by law, or if we believe such action is necessary to comply with legal processes, protect our rights, or protect others, we may disclose your personal information to law enforcement or other authorities.
5. Text Alerts and Notifications
By providing your phone number, you consent to receive text message notifications and alerts related to your CPR class. These messages may include reminders, schedule updates, and important information regarding the training session. Message and data rates may apply depending on your mobile carrier.
You can opt out of receiving future text messages at any time by replying with the word “STOP” to any SMS you receive, or by contacting us directly at [email protected].
6. Your Rights and Choices
- Access and Update Information: You have the right to access and update the personal information you have provided to us by logging into your account or by contacting us.
- Opt-Out: If you no longer wish to receive marketing communications, you can unsubscribe by following the instructions in the message or by contacting us directly.
- Data Deletion: If you no longer wish to participate in our services, you may request the deletion of your personal information by contacting us at [email protected].
7. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to collect information about your use of our website. These technologies help us enhance the user experience, track website usage, and analyze trends. You can manage or disable cookies through your browser settings, but doing so may affect your ability to use some features of our site.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on the Site based on available features. These technologies help us collect information including browser type, operating system, visitor count, and usage patterns. They also enable us to personalize your experience on the Site.
Cookies and tracking technologies do not directly collect personal information. However, if you have previously submitted personally identifiable information to us, cookies may be linked to that data. We may share aggregated cookie and tracking data with third parties.
Google Analytics & Advertising
We use Google Analytics with Google Signals enabled to understand how visitors use our website and improve our services.
What data is collected:
- We use first-party cookies (Google Analytics) and third-party cookies (Google advertising cookies) to collect information about your browsing activity, demographics, and interests.
Your choices:
You can opt-out of this data collection at any time:
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or services. When we make changes, we will post the revised Privacy Policy on this page with an updated effective date. We encourage you to periodically review this policy for updates.
